Cloud Engineer 2

in San Jose, CA

Cloud Engineer 2 Job

Job Description Job Attributes+

  • Job ID

    J3V0C45Y9XKZ29Z1SX5

  • Req #

    R0050057

  • Organization

    PayPal

  • Job Category

    Network Operations Engineering

  • Job Location

    San Jose, CA, US

  • Job Type

    Full-Time

  • Remote

    No

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

You have the desire to take PayPal to the next level. BS Engineering degree or masters in Technology field or related technical field involving infrastructure support with 5 years of computer industry experience is required. System engineer must be versatile in Unix, scripts, and virtual infrastructure (Public and Private cloud) . Good understanding of cloud container orchestration platforms, OpenStack, KVM, REST, Object oriented technologies, automation tools like ansible/puppet, load balancers, monitoring tools (Nagios/Zabbix/Sensu/IRIS) , build and process tools (git, Jenkins, Rally, Jira, ServiceNow ), programming skills in one or more (c, Perl, python and go )languages.

Qualifications:

You have the desire to take PayPal to the next level. BS Engineering degree or masters in Technology field or related technical field involving infrastructure support with 5  years of 

computer industry experience is required.

System engineer must be versatile in Unix, scripts, and virtual infrastructure (Public and Private cloud) . Good understanding of cloud container orchestration platforms, OpenStack, KVM, REST, Object oriented technologies, automation tools like ansible/puppet, load balancers, monitoring tools (Nagios/Zabbix/Sensu/IRIS) , build and process tools (git, Jenkins, Rally, Jira, ServiceNow ), programming skills in one or more (c, Perl, python and go )languages.  

Requirements:

Self-directed work style with minimum supervision.

Ability to co-ordinate with a global team in different timezones.

More than 2 years of UNIX/Infra Systems experience supporting enterprise infrastructure required .

Working experience in a cloud open-stack environment such as Nova, cinder, keystone, neutron are  preferred.

Solid understanding and expertise of Linux operating system, including the automated installation, ldap client, DNS resolvers required.

Good understanding of virtualization technologies highly desirable. Experience with F5 Load Balancers required.

Experience supporting enterprise-class monitoring like Nagios/zabbix/Sensu or any other monitoring tools for network/systems/application/Storage monitoring.

Ability to write custom scripts/plugins for custom monitoring a plus. Ability to interface/support customers during the development/pre-production integration testing.

Unix shell scripting on bash or bourne shell required. Perl & Python a plus.

Strong technical/analytical and troubleshooting skills.

Good communication skills, both verbal and written across all user levels.

Ability to create simple procedural documents.

Good team player, self-starter, open minded, flexible and customer focused.

Roles and Responsibilities:

•         Assess system service impacts, create recovery plans,  flex-ups, flex-downs and provide step execution approval for backline teams during critical incident restoration activities.

•         Develop self-remediation or self-healing  tools to protect production and engineering infra systems. Engage with engineering partners and enable them to build the right tools for site.

•         Be a member of day/night shift Cloud system engineering - CSE team and  work closely with TDOs of the PayPal Command Center team in investigating the reason for outage of the event and work towards mitigating / resolution of hypervisors, physical and virtual infra assets and infra services.            

          Shift timings are 8am to 8pm PDT or 8pm to 8am PDT. Each shift will run 3days week, and 4 day every alternative week. Be a floater or flexible whenever there is a strong requirement in the shift with in the CSE team.

•         Work in partnership with the Lead SRE to ensure incident details are documented according to critical incident process.

•         Identify recurring problems and work with problem management and other stakeholders to drive permanent solution.

•         Build, enhance, recommend new tools and tools improvements for better site monitoring , site management and quick resolution.

•         Develop and maintain standard operating procedure (SOP) documentation  for use by all of PayPal operations  interacting with the live site.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0050057

Additional Information

Who We Are

<div style="text-align: justify;">PayPal employees who have served in the military, along with employees who support veterans’ causes, make up our military veterans network, called Serve. Through this outreach and development program, veterans contribute to making PayPal a more diverse and inclusive company by leveraging their experiences and training to assist their teammates and PayPal. </div><div style="text-align: justify;">Many of our U.S. locations host active chapters, and the program has expanded to include employees who are British veterans working in our London office.

The Serve network provides a place for veterans and allies to come together regularly, and offers professional and personal development opportunities, mentorship, and community outreach opportunities. This network advances veterans’ causes, along with a vision to nurture an environment of integrity, excellence, respect, teamwork, and leadership consistent with PayPal business and diversity initiatives.</div>

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